Meta's new business terms effective October 30 state that AI features may make mistakes, with all risk borne by business customers

Meta's new business terms, effective October 30, state that AI features may make mistakes and that business customers must bear alone all risks related to such features and the content they produce. The terms also make companies' IT leaders responsible for the actions of partners or contractors, and grant Meta the right to use crawlers and other automated software to access, scrape and use domains, web pages and content associated with users' products or services. Meta later clarified to CIO.com that the crawler clause applies only to its advertising and business products, and that content owners can still express preferences via robots.txt, but as of Monday evening the terms text had not been changed. Using Meta products grants Meta a license to content such as photos and videos shared, and a July change made that license perpetual and surviving termination of the terms. Meta's new wording no longer explicitly mentions training models on business data; Thomas Randall, research director at Infotech, called this legal sophistry, saying the terms still cover most AI work; some consultants said these changes could force companies to adjust their IT strategies.