Enterprises want autonomous IT operations but are unwilling to let AI make decisions independently
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A survey shows that 90% of enterprises want to move toward autonomous IT operations in the next two years, with agentic AI capable of autonomously planning and executing multi-step tasks taking on the work, but 77% of enterprises are unwilling to let AI make operational decisions without human approval. Only 41% say their IT environments are ready for autonomous operations, and the share of IT operations automation is just 19%; 96% say visibility across networks, applications, endpoints, and the cloud is important, but only 17% have achieved unified visibility. 51% say they lack sufficient oversight of AI agent performance and reliability.
Generated by AI from reports · Updated 3 days ago
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- Help Net Security AI调查：九成企业想推进自主 IT 运营，77% 却不愿让 AI 单独做决策
一项调查显示，90% 的企业希望未来两年走向自主 IT 运营，由能自主规划并执行多步任务的智能体 AI 承担工作，但 77% 的企业不愿让 AI 在无人审批的情况下做出运营决策。仅 41% 称其 IT 环境已为自主运营做好准备，IT 运营自动化比例只有 19%；96% 认为跨网络、应用、端点和云的可见性很重要，但只有 17% 实现了统一可见性。51% 表示对 AI 智能体的性能和可靠性缺乏足够监督。
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