As U.S. medical debt grows, AI will be used more in collections
As US medical debt grows, AI will be used more to collect it
AI summary
As Republican-led Medicaid cuts take effect this winter, U.S. medical debt is expected to grow, and AI will be used more in medical billing and collections. Analysis by the Urban Institute and the Robert Wood Johnson Foundation shows that in 2025, more than a quarter of U.S. adults carry medical debt, with a similar share among the insured. Cedar uses machine learning models to predict patients' willingness to pay and matches AI discounts; BCBS reports that AI coding has driven up hospital bills.