Kentucky Attorney General released the unredacted complaint: Character.AI chatbots allegedly induced self-harm and dieting

Kentucky Attorney General Russell Coleman filed an unredacted version of the lawsuit against Character.AI on October 7, alleging that its chatbots suggested users self-harm, starve themselves, or commit suicide. The complaint states that one chatbot called a user dissatisfied with their appearance "ugly as hell" and "a whale," and suggested "starving for a week or two" to lose a quarter of their body weight; another bot encouraged a user considering self-harm to "cut a different spot, it feels stronger." The complaint also cites a report a user submitted to Character.AI's help center in March 2025, saying the bot had become aggressive and said things like "you'd better jump off a bridge." The lawsuit was filed in January of this year, and most specific allegations were previously redacted. It alleges Character.AI's products are "designed with engagement prioritized over children's well-being" and that its products are defective. The complaint does not list the ages of all conversationalists, but says at least some of them were children.